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What is an Agent?

An Agent in the JEX Agent Workspace is the core unit of intelligence: a flexible,
AI-driven building block that can be configured to perform tasks, interact with
users, or automate processes.

Unlike simple chatbots, Agents are multi-purpose, brandable, and deployable
across different environments. 

What do they do?

  • An AI Agent is a program that can decide and act to reach a goal.

  • It reads inputs (text, data, tools) and forms a plan.

  • It uses a knowledge base (your docs/data) and rules you set.

  • It can take actions (answer, look up info, call APIs) and check results.

  • It loops: observe → think → act → learn, until the task is done.

Didn’t find what you were looking for?

Our knowledge base answers many frequently asked questions. Didn’t find the information you need? Call or email us.